Cancellation Policy

Online workshops are hosted live through Zoom and require advance registration and payment to reserve your spot. Zoom access information and any applicable supply lists will be provided prior to the workshop. Participants are responsible for ensuring they have access to a stable internet connection, a working device with audio/video capability, and any required art materials before the session begins. Cancellations or rescheduling requests must be submitted at least 24 hours prior to the workshop start time. Due to the preparation and limited seating for online workshops, cancellations made within 24 hours may not be eligible for refunds or transfers. Optional art supply kits may be purchased separately for select workshops. Supply kits are prepared specifically for each workshop type and may require additional processing and shipping time. Supply kit purchases may be non-refundable once shipped. Workshops may be recorded, photographed, or used for promotional and educational purposes. By participating in an HHB Experience online workshop, participants acknowledge and consent to the possible use of workshop images, screenshots, or recordings for marketing, website, and social media purposes. Participants who do not wish to appear in promotional materials should notify HHB Experience prior to the workshop. HHB Experience reserves the right to reschedule workshops due to emergencies, technical difficulties, or unforeseen circumstances. In these cases, participants will be offered a rescheduled session or credit toward a future workshop.